Pyramid Himalayan Salt Lamp
Check out our shipping policy for getting best experience as promised.
- We do mention shipping cost along small order or bigger orders including and excluding tax amount.
- For the smaller orders, once you verify them, we usually made a automatic deduction along the amount charged for product or service.
- In case of bigger or wholesale orders, we have various shipping policies, including discounts and free shipping, therefore contact our customer sales representative for best possible price or contact us through sending an email.
- Although, we intend to send shipment orders within 2 working days, that is 48 hours for in-stock products, however in case of any holiday or late arrival, we are not subject to any legal penalty.
- Generally shipment time for your order is 4-7 business days, however time can vary according to product type ordered and size of order.
We do provide return guarantee for products prepared by us, however go through our return/refund policy for avoiding any confusion later.
Mistake in address
In case of any mistake made by our team while sending a shipment like mentioning a wrong address, we are accountable for all charges of shipping and product and we will send you the new product the same working day, once mistake has been spotted.
If you have made any mistake in telling us your address, you are responsible for the shipment and new product cost. It is customer responsibility to check the address twice before making the purchase to avoid such an incident.
In case you get damaged product or any damage is made during the shipment, customer is able to get amount back or he can claim replacement product. We do like to be get notified of the event as quickly as possible. Once you will contact us, after the specific event we might ask for detail of the damage or the picture, however if we are not notified of the event within 30 working days, we might not be able to make a replacement.
If you have changed your mind about the product or if you are interested in ordering another item from us, you are require to make us aware of the decision before shipment has been sent. Usually in-stock products are sent within 48 hours after placing an order, therefore we advise you to send us an email on the same working day or call us so that we can cancel the order. In case shipment has been made, and you are late in telling us or making up your mind, we are not responsible of returning any cost.
To provide complete satisfaction to our customers, we do have refused policy for you as well. In case on arrival, you may not like the product or if it is not as you imagined, you are able to get your payment back. This does require shipment charges being incurred on your behalf as well as any returning amount.
Out of stock
Generally we keep our product pages updated and maintain optimum amount of inventory in our stores, still in case you order an item which is not available in our store or it do require time to be arrived to us, we would let you know about it in 24 hours. If you need any replacement merchandise, we would provide you discount or if you are interested to do so, you are always able to claim your payment back.